Two Tips for Managing Tenant Relationships

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Tenant Relationships

A property management company that includes customer service among its priorities, Urban American Management oversees several apartment units in the New York City metropolitan area. Offering affordable housing to residents all over the state, Urban American Management provides a rapid response to tenant feedback to ensure its relationships with its tenants remain strong. Here are some tips for managing tenant relationships.

1. The documentation provided to tenants should concisely outline the full responsibilities of the property management company clearly, ensuring there can be no confusion about the issues for which the company is responsible. For example, you should clearly state the notice time you will offer to tenants before property inspections.

2. Tenant inquiries should be responded to promptly. A survey conducted by Knight Frank, a UK-based real estate consultancy, found that 50 percent of respondents believe that communication from a property manager within 24 hours of an inquiry is among his or her most important qualities.


The Holiday Season Is the Best Time to Buy a Home

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Urban American Management

Property management company Urban American Management owns nearly 100 properties in New York City. Urban American Management is responsible for providing its clients with housing that includes a great community and a safe environment.

According to Realty Times, holiday seasons are the ideal time to purchase a home, since there are fewer buyers at the end and beginning of the year. With less activity, people are more inclined to close deals with their brokers and real estate firms.

Apart from that, interest rates often go up in the first month of each year. By purchasing or starting a mortgage on a home before the year ends, possible buyers can lock down the current interest rate before the new year starts.

Lastly, and most importantly, homeowners save more money in the long run than those who rent. Tax benefits are more partial to homeowners, and they accumulate over time, saving homeowners thousands of dollars over time.

Urban American Management – Meeting the Need for Affordable Housing


Understanding the Importance of Housing for Veterans

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Urban American Management

As a property management company, Urban American Management works to improve communities in the New York area. In addition to emphasizing aesthetics and quality, Urban American Management provides residents with attentive customer service and property maintenance. The company also provides discounts for returning veterans who need affordable housing.

There are many homeless veterans in the Unites States. Most are single males from poor communities. However, the number of homeless female veterans has increased significantly since the start of the wars in Iraq and Afghanistan. Additionally, male and female veterans between the ages of 18 and 30 are twice as likely as non-veterans to be homeless.

One reason many veterans are homeless is due to poor living conditions in substandard housing. Over a million veterans are at risk of becoming homeless, especially since many of them are paying over 50 percent of their income to rent, living alone, and/or not able to work.